Another difficult aspect of creating a meaningful training program for IT workers is the subject of willingness. While some workers are highly motivated to continually learn and advance their credentials through training, many others are very ambivalent.
So what is the solution or happy medium?
Through experience I have come to the conclusion that there are several "averages" that work well for most situations. They are:
- Offer one (1) week of offsite training per year
- Spend an average of $3,000 per worker (if you have an implemented ERP system) or $1,800 per worker if you do not have an ERP system
- Require every employee to conduct a 30 minute report out to their teams on any class they attend
If you want highly skilled, capable IT workers you will have to invest in their training. These guidelines will help you develop your own approach.