Friday, January 27, 2017

How to become CIO when you're stuck

Most IT leaders plateau in their careers, never quite making it to the top.  Are you trying to make it over that final hurdle?  Here are some things that you need to know:

Friday, January 6, 2017

Customer service no longer provides value for most companies

Just as the process of evolution continually shapes species across the Earth, so does it also guide the strategies of corporations.  We've always been taught that excellent customer service was one of the keys to gaining and keeping customers.  Yet, recent high-profile examples show us that this may no longer be the case.